• (08) 9302 3311
  • jamel@jamel.com.au
  • 8:00am - 4:30pm
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FAQ


What types of timber do we use?

Our three main timbers we use are: Marri,  Jarrah and Australian Chestnut. We also can make furniture in: Tasmanian Oak, American Oak, American Walnut and Karri. Please see  our timber  for more information

 

Where is the timber sourced?

South West of WA and offer timbers from USA and Europe

 

What is the average size table?

Most common table size is 2.1- 2.4. However, we can custom any size to suit your needs.

 

Can I purchase a Jamel International item from your showroom?

Unfortunately no, we are only Australian Made. We can make almost any international products that you may like, using Australian Timber and made right here in WA.

Our International ranges are sold via www.dixiecummings.com.au

What is your warranty procedure?

Our warranty is for 10 years on all Australian Made, for more information, please see our warranty section

 

Do you still do an annual Jamel Sale?

Unfortunately no, BUT for those of you looking to grab a good deal on Jamel Products- Head to www.auctions.com.au


Are we retail or are we wholesale?

We are BOTH.

 

Do you ship nationally? If so, how much?

Unfortunately we do not ship direct ourselves, but we can highly recommend companies that will be able to assist you. Please contact us on (08) 9302 3311 for further information

 

Do you upholster?

Yes we do, please email us at: Jamel@jamel.com.au for further information.

 

Do you have a flat rate for delivery? Or charge extra for long distances?

We generally include local delivery when you purchase a Jamel piece.

However, for large distances- please contact us on (08) 9302 3311 for more information

 

How long have you been on the Commercial Market for?

Over 2 years, for further information on commercial, please refer to our commercial section

 

Do you sell Chairs?

Yes, However only fully upholstered chairs- unfortunately all of our timber chairs are discontinued. Some may appear in photos, but they are for illustrative purposes only.

 

Still haven’t answered your question?

Call us on 08 9302 3311 and we will be more than happy to assist you further.